Erin helps CEOs build strong, customer-centric teams that can drive innovation and growth. Spending her formative work years in brand consulting, Erin is relentlessly focused on helping create clear, differentiating experiences for customers and employees alike, for lasting and mutually-beneficial relationships.
Erin brings 25 years’ experience both as a consultant and client-side, advising leadership teams on corporate brand, leadership, and culture transformation. Before moving to Nova Scotia in 2021, Erin consulted to scaling tech companies on leadership and culture in Toronto; she also delivered culture and digital transformation initiatives to large organizations as Senior Director at PwC Canada. Prior to that, Erin was Head of Global Brand Management at KPMG International, which included serving on global integration teams for acquisitions, as well as supporting 150 member firms on delivering a consistent customer experience. While at Interbrand North America as Brand Engagement Director, Erin built original methodologies to transform culture for better B2B customer experiences.
Most recently, Erin led the Emera ideaHUB, a deep tech incubator for early-stage ventures. She is an LP for Women’s Equity Lab Atlantic, part of East Valley Ventures and has been an angel investor since 2014 with her husband, Ted Graham. Erin has served as a board member and HR committee chair for Inclusion NS, is a volunteer mentor for Black Women in Excellence, and has provided career guidance for newcomers in the Greater Toronto Area through ACCES Employment.